Privacy Policy

Effective date: September 12, 2026

This Policy explains how Coastal Care Detail LLC handles information collected through our website and while providing RV roof repair, RV roof coating, RV detailing, and RV interior remodeling.

1. Information We Collect

We may collect:

  • Your name, email address, phone number, billing address, and service location
  • RV details, service needs, and photographs or videos you provide
  • Quote, scheduling, payment, project, and warranty records
  • Website information such as IP address, device type, pages viewed, and referring page
  • Other information you choose to provide

2. How We Use Information

We use information to respond to quote requests, evaluate and schedule work, provide services, process payments, communicate about projects, maintain business records, improve the website, measure advertising results, prevent fraud, and meet legal obligations.

3. How We Share Information

We do not sell personal information. We may share information only when reasonably necessary with companies that help us operate the website, communicate with customers, schedule work, process payments, keep records, or complete an approved project. We may also disclose information when required by law or needed to protect people, property, or legal rights.

Text-message consent and opt-in information will not be shared with third parties or affiliates for their marketing or promotional purposes.

4. Text and Email Messages

If you provide contact information, we may send messages about quotes, appointments, project updates, payments, and customer support. Message and data rates may apply to text messages. Reply STOP to end texts or HELP for assistance. Consent to marketing messages is not required to purchase service.

5. Cookies and Website Measurement

We may use cookies and similar tools to operate and protect the website, understand how it is used, and measure whether advertising leads to website visits or quote requests. You can block or delete cookies through your browser, although some website features may not work as intended.

6. Project Photographs

We may photograph an RV and work area to prepare a quote, document existing conditions, record project progress, and support warranty or insurance matters. We will seek permission before using identifiable project photographs for marketing when permission is required.

7. Storage and Security

We keep information only as long as reasonably necessary for customer service, project records, payments, warranties, fraud prevention, and legal obligations. We use reasonable safeguards to protect it, but no online or storage system can guarantee complete security.

8. Your Choices

You may ask to access, correct, or delete certain personal information by contacting us. We may need to verify your identity, and we may retain records required for active projects, payments, warranties, safety, fraud prevention, or legal compliance.

9. Cancellation Terms

This Privacy Policy does not set the cancellation policy. Customers must refer to the disclosures provided with their quote, estimate, work authorization, service agreement, invoice, or booking confirmation for applicable cancellation, rescheduling, deposit, refund, and no-show terms.

10. Policy Updates

We may update this Policy. The current version and effective date will appear on this page.

11. Contact

Coastal Care Detail LLC
Website: coastalcaredetail.com
Email: coastalcaredetail@gmail.com
Phone: (656) 208-8768
Mailing address: PO Box 863, CT 06405